DOCS / CLIENT PLAYBOOK

Everything you need to run the platform we built you.

GETTING STARTED

Kickoff & discovery

Welcome to your platform. This playbook walks your team through everything from publishing a rapid-response page to reading the finance dashboard at 11pm on election night. Bookmark it — and know the war-room line is always open.

Before the build begins, we run a discovery session to map your race, your list, your processor, and your deadlines. The output is a shared build calendar every stakeholder can see.

→ TIP
Add your finance director and comms lead to the shared calendar on day one. Access delays are the number-one cause of a slipped launch.

What we need from you

  • Domain registrar and DNS access
  • ActBlue (or processor) entity ID
  • Brand assets — logo, colors, typefaces
  • A single point of contact for approvals

Once those land, we schedule the kickoff and the clock starts. Next up: Access & credentials →